Unibet Bangladesh's Privacy Policy

Unibet Bangladesh takes your privacy seriously. This Privacy Policy explains in detail what information we collect when you use the unibet-baji.com platform, why we collect it, and how it is kept secure.

Protecting user data is a critical concern for online betting platforms in Bangladesh. We believe you have the right to know — where your data goes, who can see it, and how long it is retained. Unibet's Privacy Policy is built in accordance with international data protection standards.

This policy applies to Unibet Bangladesh's website, mobile application, and other digital services. References to "we" or "Unibet" in this document refer to the organisation operating unibet-baji.com.

Unibet Bangladesh collects your information in several ways. Some is provided directly by you, while some is collected automatically. See below for details.

We never store your full password — only an encrypted hash is kept. Bank card details and full financial account numbers are not stored on our servers either.

Unibet Bangladesh uses your information only for specific and legitimate purposes. Our privacy policy ensures your data is never used for unnecessary or unauthorised ends.

• Account management: To create, verify, and maintain your account.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Security Assurance: To detect fraud and keep your account secure.
• Customer Support: To respond to your questions and resolve any issues.
• Legal obligations: To comply with applicable laws and meet regulatory requirements.
• Service Improvement: To improve your platform experience (using anonymised analytics).
• Promotional communications: Offers and updates sent only with your consent.

Unibet does not retain your data indefinitely. A specific retention period is defined for each category of data.

• Account information: For the duration of your active account and up to 5 years after closure.
• Financial transaction records: Up to 7 years, as required by law.
• KYC documents: Up to 5 years after account closure.
• Support Conversations: Up to 3 years after last contact.
• Log Data: Up to 12 months.
• Cookie Data: 30 days to 2 years, depending on type.

Once the retention period expires, data is securely deleted or anonymised. This period may be extended if required for legal investigations.

Unibet Bangladesh may share your personal data with third parties only in limited circumstances. Please note — we never sell your data.

• Payment providers: Payment partners such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• Identity verification services: Trusted third parties may be used for KYC verification.
• Legal Authorities: Data may be disclosed in response to a court order or lawful request from a government authority.
• Fraud Prevention Agency: Data may be contributed to industry-wide databases to help prevent money laundering or fraud.
• IT service providers: Hosting and technical partners receive limited data under contractual confidentiality obligations.

The Unibet website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your experience on the site.

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result. Contact our support team to update your cookie preferences.

You have the following rights regarding your personal data at Unibet Bangladesh. To exercise any of these rights, contact us at support@unibet-baji.com.

Unibet Bangladesh strictly prohibits participation by anyone under the age of 18. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Additional identity verification is carried out in suspicious cases.
• If an underage account is identified, it will be immediately closed and all associated data deleted.
• If a parent or guardian becomes aware of a child's account, please contact us at support@unibet-baji.com.

Unibet Bangladesh uses multiple layers of security to protect your data. Our security framework is continuously updated and reviewed.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): OTP verification required for login and sensitive actions.
• Firewall & Intrusion Detection: Advanced firewall systems to prevent unauthorised access.
• Regular Security Audits: Periodic security reviews conducted by independent experts.
• Data Masking: Sensitive information is masked when displayed.
• Access Control: Staff access is limited to only the data necessary for their role.

If a security breach occurs and your data is at risk, you will be notified within 72 hours of the incident.

Unibet Bangladesh may update this privacy policy from time to time. For any significant changes, we will notify you through the following channels.

• A notification will be displayed on the website.
• An update notice will be sent to your registered email address.
• The date of any changes will be updated at the top of this page.
• For significant changes, consent to the new policy will be obtained.

Continued use of the site after any changes are made will be considered your acceptance of the updated policy. We recommend reviewing this page periodically.

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our data protection team.

If you believe your privacy rights have been violated and our resolution is unsatisfactory, you have the right to lodge a complaint with the relevant data protection authority.